DOC / Policies
Refund policy.
Clear expectations for project changes, cancellations, and refund requests.
Project terms
Before committing to a project, ask for written details covering payment milestones, deposits, cancellation, and any refund eligibility.
Discuss a cancellation or refund
To discuss an existing project, email DOC with your project name, invoice reference, and the reason for your request. Do not include payment card details or bank credentials in your message.
Contact
For questions about this page, contact business@doc-creativeagency.com.